A: We typically have it on the dock for pickup in 3 days. FedEx states between 1 and five days for ground. Most folks get theirs in a week, some less, some more. 2DAY shipping does not move over the weekend so you might get it a day earlier but it is expensive. Its really there for the northern states to use in the winter so its only in transit for two days and does not freeze. Best to ship ground in the summer. During the winter months we highly recommend using 2day shipping if you do not want frozen no good product. If you choose ground shipping, we may hold on to the order until we think its safe to send. However if it gets hung up during ground shipping the onus is on you.

Winter Warning: If you live where it freezes you may want to pay for 2 day shipping. You will not get it in 2 day but it will only be in transit for 2 days. If your ground shipment freezes you have nothing. 2 day or wait for warmer weather, we’ll be here!

Returns: There aren’t any! Repeat: there are no returns! Once you order your credit card company charges us 3.5% of the entire order including ship and tax that we don’t get back, we start the paperwork, mix the product and prepare for shipping. There are cost associated with all of that. Make sure your order is right the first time please. This has been a public service announcement ;-)